Voice
A real phone number members call. Twilio + ConversationRelay streaming with low latency. Verifies the member, books trials, dispatches password resets, and warm-transfers to staff when the call earns it.
AI RECEPTIONIST
The receptionist who already knows your schedule.
Voice, SMS, and chat — answered in your club's voice, grounded in your real class schedule, pricing, and policies. Members get answered. Staff get their afternoon back.
Where it shows up.
Three channels, one brain.
SMS
Two-way SMS on the same number. Members text 'what time is tumbling tonight?' and get an actual answer in seconds. Marketing-class messages are gated separately under per-channel opt-in.
Chat widget
Drop the chat widget on your existing website or the member portal. Same brain, same knowledge base, same conversation history.
WHAT IT ACTUALLY DOES
Not a chatbot. A receptionist.
Most "AI for business" is a help bubble that pastes a FAQ. Ours takes real actions in your tenant database — with audit logs and tier-based authentication for the actions that matter.
Answers schedule + pricing questions. Grounded in YOUR programs, slots, and prices. No hallucinated Tuesday classes that don't exist.
Books trials + camps. Captures lead info, picks an available slot, registers the athlete, and emails confirmation — all in one call.
Verifies the member. Tiered verification with a 4-digit support PIN. Low-tier actions ask a soft factor; high-tier actions (refunds, payment method changes) require the PIN.
Dispatches password + PIN resets. "I forgot my password" → email sent with a one-hour reset token. No staff time spent on the easy 30%.
Escalates when it should. Complaint, financial dispute, "I need to talk to a person" — warm transfer to your transfer phone with full context.
Logs every conversation. Full transcripts, confidence score, the tools it invoked, the cost it incurred. Searchable. Auditable.
A knowledge base your team owns.
Upload your policies, FAQ, holiday closures, dress code, refund policy — anything you find yourself answering on repeat. We embed it and the receptionist pulls the right paragraph at runtime.
Update an article and the AI's answer updates with it. No retraining cycle, no "we need to redeploy."
USAGE TRANSPARENCY
You see the bill as the bill happens.
Per-tenant usage tracking rolls voice minutes, SMS, and LLM tokens into a single daily dashboard in the manage app. No "we'll true up at the end of the quarter." No surprise line items. Your cost is your dashboard.
Talk to us about cost expectations for your call volume — we'd rather model it against your actual numbers than guess in a marketing block.
Verification tiers
Public info answered freely. Account-specific actions require PIN. High-tier actions (refunds, card changes) require PIN + matching context.
Full transcripts + audit
Every conversation stored with confidence score and the tools the AI invoked. Searchable from the manage app.
Per-tenant knowledge
Your data, your tenant database. We don't pool conversations across clubs. Your knowledge base trains your AI only.
See it answer your phone.
Easiest way to evaluate: we'll spin up a demo number for your club's real schedule and let you call it.