Memberships + recurring billing
Monthly, annual, family — all running on per-tenant Stripe with automatic dunning, grace periods, and pause flows. Members manage cards themselves.
INDUSTRY DEEP DIVE · ADULT FITNESS & PROGRAMS
For members who book themselves.
Adult programs run on a different cadence than youth clubs. Members buy packages, book classes, drop in, and renew on their own. The software should match that energy — not get in the way.
Self-service that actually serves.
Packages, drop-ins, punch cards
10-class packs, single drop-ins, intro offers. Tracked against each member, decremented on check-in, with low-balance reminders before they get awkward at the desk.
Class capacity + waitlists
Members see live capacity badges and book themselves in. Full classes auto-waitlist with promotion when someone drops.
Health intake + waivers
Per-program waivers, optional health questionnaire, medical notes that stay staff-only. Renewals re-prompt for re-signing when policy changes.
In-club store + POS
Sell drinks, gear, merch, supplements. Built-in POS with receipts emailed to the member. Reporting rolls into the same P&L as memberships.
AI receptionist + marketing
Voice + SMS + chat handle "what's your schedule this week?", "do you have a beginner class?", "I want to come back." Marketing campaigns segment by attendance + status.
WHY US, SPECIFICALLY
What adult programs need that youth platforms forget.
No parent layer. The member IS the customer. Sign-up, billing, communication, self-service — all wired to the same identity, no "guardian" detour.
Real package math. Packages with expiration windows, hold/pause rules, and rollovers that don't quietly forget about a $200 punch card from October.
Class booking that respects capacity. Capacity badges everywhere. Waitlist + auto-promote. Optional soft block when a class is full so the front desk isn't the fallback.
Member-facing storefront. Sell gear, intro packs, gift cards, swag — to existing members inside their portal or to anyone via a public store URL.
Re-engagement built in. AI marketing flags lapsed members ("hasn't checked in for 21 days"), drafts a personalized "we miss you" message, and waits for you to approve before it sends.
Run an adult program?
We'd love to walk you through how the platform handles your specific membership model — drop-in heavy, package-heavy, hybrid, whatever you've got.