Platform Updates
Members Can See Their Message History
July 6, 2026
Families can read the emails and texts your club has sent them — while your internal notes stay internal.Families can now see their own message history — the emails and texts your club has sent them — right from their account. Fewer "I never got that" conversations at the front desk.
Your internal notes — billing comments, staff-only remarks — remain staff-only and are never shown.